What is the minimum order quantity?+
MOQ is 20 units for most products. Sample orders of 1–5 units are available for evaluation before bulk ordering.
Can I get samples before placing a bulk order?+
Yes. Sample orders ship within 3–5 business days. We recommend testing in your application before committing to volume.
Do you support OEM / custom branding?+
Yes. Custom branding, firmware, and packaging are available from MOQ 20 units. Lead time is typically 2–3 weeks after confirmation.
How long does shipping take?+
Express shipping 3–5 business days worldwide. Sea freight available for large orders. We ship EXW by default with full export documentation.
What payment methods do you accept?+
We accept T/T bank transfer, PayPal, and Western Union. 30% deposit with balance before shipment for bulk orders. Full payment for samples.
What warranty do your products come with?+
All products carry a 12-month warranty against manufacturing defects. Our team provides after-sales technical support via WhatsApp and email.